Incidents reported on status page for VirtuaLabs https://status.virtualabs.cloud/en https://d1lppblt9t2x15.cloudfront.net/logos/c6a8bb25e1fc71e3c38fdf5c71c4a803.png https://status.virtualabs.cloud/en en https://status.virtualabs.cloud/en/incident/863382 Thu, 02 Apr 2026 16:05:05 -0000 https://status.virtualabs.cloud/en/incident/863382#ff03519d2bfbd6f5e309ae9d3cccce3c36c556e7c9919657736e505142b5e977 API Service - Telemetry recovered. https://status.virtualabs.cloud/en/incident/863382 Thu, 02 Apr 2026 16:04:20 -0000 https://status.virtualabs.cloud/en/incident/863382#c3eec4ef9508943d0d443383413fd791eda5e300ae9168df9f1b9c3aa2abe3d4 GSLink - Public Discord Bot recovered. https://status.virtualabs.cloud/en/incident/863382 Thu, 02 Apr 2026 16:04:02 -0000 https://status.virtualabs.cloud/en/incident/863382#ecbda4d35e61aedd5ab57e098eb0510544b39a0509d6dff02ccc520f6968f4b8 GroupSync - Neo Worker recovered. https://status.virtualabs.cloud/en/incident/863382 Thu, 02 Apr 2026 16:03:51 -0000 https://status.virtualabs.cloud/en/incident/863382#e64ffd4c2ba304e07c41bc9f72ed51415ea4889dca0a23e0ad45940c081a7ddf API Service - Primary and GroupSync - Red Worker recovered. https://status.virtualabs.cloud/en/incident/863382 Thu, 02 Apr 2026 16:01:49 -0000 https://status.virtualabs.cloud/en/incident/863382#abf961a1ae51e104b6256dcec4b10207653276f2373122e7a9aea1462e1b628d Database Service recovered. https://status.virtualabs.cloud/en/incident/863382 Thu, 02 Apr 2026 16:01:38 -0000 https://status.virtualabs.cloud/en/incident/863382#5c4143b3e1ebd452bb64186a3ba7f006ed11b0aaaa7255262ceda5ecbed91a28 groupsync.network and groupsync.link recovered. https://status.virtualabs.cloud/en/incident/863382 Thu, 02 Apr 2026 13:11:04 -0000 https://status.virtualabs.cloud/en/incident/863382#0cfc92e5d74c66fc231101fdf33e0bc036528743f37133adcd82ab05778c91ce Database Service and groupsync.link went down. https://status.virtualabs.cloud/en/incident/863382 Thu, 02 Apr 2026 13:10:50 -0000 https://status.virtualabs.cloud/en/incident/863382#d2457443813bbda615bb3fc820ca7c749bccd4716569b8301fdab9ff01e066d9 API Service - Telemetry and groupsync.network went down. https://status.virtualabs.cloud/en/incident/863382 Thu, 02 Apr 2026 13:10:36 -0000 https://status.virtualabs.cloud/en/incident/863382#3e6aa8b25adf2901038ded7f0aa5c0cef28126b2e7a4a53c22bb45748f797b06 GroupSync - Neo Worker and GSLink - Public Discord Bot went down. https://status.virtualabs.cloud/en/incident/863382 Thu, 02 Apr 2026 13:10:19 -0000 https://status.virtualabs.cloud/en/incident/863382#ee38f1313a254375abe0636ea1c90f5477c48683547551f74c13d7e005edaa3b API Service - Primary and GroupSync - Red Worker went down. https://status.virtualabs.cloud/en/incident/835408 Wed, 11 Mar 2026 04:47:26 -0000 https://status.virtualabs.cloud/en/incident/835408#17e70767c941e847b20a6ce8a8223177b0fbc2f3a49092e3835501c2a68e3f42 Web & Mail Service recovered. https://status.virtualabs.cloud/en/incident/835408 Fri, 27 Feb 2026 18:12:35 -0000 https://status.virtualabs.cloud/en/incident/835408#8aa60d6e573c199cfb9d8fcaa34ae076831919cb36c922646b2b485dfb544bc5 Web & Mail Service went down. https://status.virtualabs.cloud/en/incident/827227 Tue, 17 Feb 2026 12:27:49 -0000 https://status.virtualabs.cloud/en/incident/827227#67599b9556d373799e4005722ba5d3631957e02517883f0f4e293151d8e56145 Web & Mail Service recovered. https://status.virtualabs.cloud/en/incident/827227 Tue, 17 Feb 2026 12:22:35 -0000 https://status.virtualabs.cloud/en/incident/827227#0072a6e5e988e15689ebd37c8c862b09697adebd75a7823754e2f65f3c32c469 Virtualabs.cloud recovered. https://status.virtualabs.cloud/en/incident/827227 Tue, 17 Feb 2026 12:19:04 -0000 https://status.virtualabs.cloud/en/incident/827227#c79bda0d71fa135dafb6f7cea78795ab9c8924b2bb301e35e93dfd2bf9cd96e1 Web & Mail Service went down. https://status.virtualabs.cloud/en/incident/827227 Tue, 17 Feb 2026 12:17:51 -0000 https://status.virtualabs.cloud/en/incident/827227#2aca7e99183c750d68a4e5e90690fe3b5df73fbd8e0b5fa5c11fd2bc96d5ae1c Virtualabs.cloud went down. https://status.virtualabs.cloud/en/incident/825047 Fri, 13 Feb 2026 20:36:00 -0000 https://status.virtualabs.cloud/en/incident/825047#0c5057db856d76e0ebd6949ec264e66fd5e6f5715433744f5e6a2f98ee6edb61 We've found a vulnerability enabling users to log in as other users. To fix this and update our backend in preperation for the Fluxer integration we are doing maintenance on the GSLink dashboard. The Bot itself will still work as expected, even without the dashboard. https://status.virtualabs.cloud/en/incident/798704 Mon, 05 Jan 2026 12:22:55 -0000 https://status.virtualabs.cloud/en/incident/798704#dc395a23a3976242769e2a1164e387c3db70c9fca7d37c33f72a743d9639e798 Database Service recovered. https://status.virtualabs.cloud/en/incident/798704 Mon, 05 Jan 2026 12:22:27 -0000 https://status.virtualabs.cloud/en/incident/798704#42f91c956c2ab1c114734c5d6c31d585c6c943d32856764627cffa8fdde4215b API Service - Telemetry and GSLink - Public Discord Bot recovered. https://status.virtualabs.cloud/en/incident/798704 Mon, 05 Jan 2026 12:21:56 -0000 https://status.virtualabs.cloud/en/incident/798704#0f0a0537cba0e40182aadd118d43976f06b3cdd4715654a80251b54f98dfe946 GroupSync - Neo Worker recovered. https://status.virtualabs.cloud/en/incident/798704 Mon, 05 Jan 2026 12:21:47 -0000 https://status.virtualabs.cloud/en/incident/798704#2bf6f9c6338d04590d9f992105d13fb675cf11c663ea258109c23366e3349893 API Service - Primary and GroupSync - Red Worker recovered. https://status.virtualabs.cloud/en/incident/798704 Mon, 05 Jan 2026 12:20:10 -0000 https://status.virtualabs.cloud/en/incident/798704#ed833c11d3b016445f3e15162f4abb0beebf0abf060a354c52a5cebb50e57d89 API Service - Telemetry went down. https://status.virtualabs.cloud/en/incident/798704 Mon, 05 Jan 2026 12:16:39 -0000 https://status.virtualabs.cloud/en/incident/798704#5d4223e90daf5bdf9dcef81b3bc21b6cff46bdb8311964225f4d74b67e900bd7 API Service - Primary, GroupSync - Neo Worker, and GSLink - Public Discord Bot went down. https://status.virtualabs.cloud/en/incident/798704 Mon, 05 Jan 2026 12:14:20 -0000 https://status.virtualabs.cloud/en/incident/798704#d5660ef94321fee785e7afd698cd5996bdec33ad69f8b6af03e341ff38b44081 Database Service went down. https://status.virtualabs.cloud/en/incident/798704 Mon, 05 Jan 2026 12:13:30 -0000 https://status.virtualabs.cloud/en/incident/798704#447a0f163d7f14544858da0b3c40ef0bba52c0667b2570987de732bc6140cd3a GroupSync - Red Worker went down. https://status.virtualabs.cloud/en/incident/793984 Thu, 25 Dec 2025 15:10:37 -0000 https://status.virtualabs.cloud/en/incident/793984#7a0234ec523b4fb19f5bab4fd4101944f920a3d2c822b533dba7f7e3dce83183 groupsync.network recovered. https://status.virtualabs.cloud/en/incident/793984 Thu, 25 Dec 2025 15:08:09 -0000 https://status.virtualabs.cloud/en/incident/793984#3cf16eb5c1054581fb6484a4fd1bf8d1510a8768ccc1a3d37e967ddc901f078a groupsync.network went down. https://status.virtualabs.cloud/en/incident/793692 Wed, 24 Dec 2025 20:16:47 -0000 https://status.virtualabs.cloud/en/incident/793692#9ed8f34bda6e49e065fed895518db900a7ae6fce352a6fcd24f89bc88ea90614 groupsync.link recovered. https://status.virtualabs.cloud/en/incident/793692 Wed, 24 Dec 2025 20:14:17 -0000 https://status.virtualabs.cloud/en/incident/793692#83f2b47edd1f2b79866eece289a33de42b7b0f81c56743940003c4a3c8c0360c groupsync.link went down. https://status.virtualabs.cloud/en/incident/792750 Tue, 23 Dec 2025 01:56:00 -0000 https://status.virtualabs.cloud/en/incident/792750#c432e9e1312dc80a8cf49c46a7c911732f0b4ea60091ae05e1ead4eb22852337 Services are back up and running, we will keep monitoring system stability for now to ensure that the ongoing Maintenance does not affect us any further! https://status.virtualabs.cloud/en/incident/792750 Tue, 23 Dec 2025 01:50:04 -0000 https://status.virtualabs.cloud/en/incident/792750#9bf6fa597474be1150c7853b739256d4759fa045b1639146b6e711a9e719f4ab Database Service went down. https://status.virtualabs.cloud/en/incident/792750 Tue, 23 Dec 2025 01:49:58 -0000 https://status.virtualabs.cloud/en/incident/792750#093a94b3928cd0bd00e6e3c4072ba915143467619e565ef619ab364250ca8221 API Service - Telemetry went down and groupsync.link recovered. https://status.virtualabs.cloud/en/incident/792750 Tue, 23 Dec 2025 01:49:54 -0000 https://status.virtualabs.cloud/en/incident/792750#bc4387ad049040b9eb9beccc5b3afc0117e243815d780b0d542cb388d44318aa GSLink - Public Discord Bot and groupsync.network went down. https://status.virtualabs.cloud/en/incident/792750 Tue, 23 Dec 2025 01:49:22 -0000 https://status.virtualabs.cloud/en/incident/792750#42e4fdc7120694f24e05229ee34d9bc82e3ef9a0561414be44b928cbf2c74d0a API Service - Primary, GroupSync - Red Worker, and GroupSync - Neo Worker went down. https://status.virtualabs.cloud/en/incident/792750 Tue, 23 Dec 2025 01:48:00 -0000 https://status.virtualabs.cloud/en/incident/792750#7db7820250b9cc092d3c9982701ea0a0af21e308f26904de43867af12e9f1114 We have just received a notification that our upstream provider accidentally restarted some of our nodes during some planned maintenance. Services are currently coming back online, we're closely monitoring the situation and are working with them to put steps in place to avoid this in the future! https://status.virtualabs.cloud/en/incident/792750 Tue, 23 Dec 2025 01:47:16 -0000 https://status.virtualabs.cloud/en/incident/792750#b52d81e791ccebd58e3c655a108300b13c8acc34ef3d705fbd2ef0a54de772eb groupsync.link went down. https://status.virtualabs.cloud/en/incident/761231 Mon, 10 Nov 2025 08:31:00 -0000 https://status.virtualabs.cloud/en/incident/761231#2bd61a0907ebb56cbe9eea60096e6f62e0ba998849ff487c853b4c24d1d3f42f Services are now recovering and gradually coming back online. Our team continues to monitor the situation closely to ensure stability. https://status.virtualabs.cloud/en/incident/761231 Mon, 10 Nov 2025 08:04:00 -0000 https://status.virtualabs.cloud/en/incident/761231#acbb9cce02c306c173973641c9897fb94701d56192850122dbd0239319c3f6ea We are currently experiencing a service outage affecting our webhosting node. Our team is actively working with our upstream provider to resolve the issue. We will provide updates as more information becomes available. We apologize for any inconvenience this may cause. https://status.virtualabs.cloud/en/incident/761231 Mon, 10 Nov 2025 08:02:54 -0000 https://status.virtualabs.cloud/en/incident/761231#cf797e9578f8d6715a23f2b6caadfa50cd3b29a0dbfed458a99d69a4a08213c5 Virtualabs.cloud went down. https://status.virtualabs.cloud/en/incident/761231 Mon, 10 Nov 2025 07:55:17 -0000 https://status.virtualabs.cloud/en/incident/761231#351cf4220170265bdb5f415938895f8f19dd3d288d2b82489676c19dd9a5acdd Virtualabs.cloud recovered. https://status.virtualabs.cloud/en/incident/761231 Mon, 10 Nov 2025 04:59:49 -0000 https://status.virtualabs.cloud/en/incident/761231#7d3315f9827c8f7dfab62279549058937195fb27fdfb266b39c11ff8907ac4c7 Virtualabs.cloud went down. https://status.virtualabs.cloud/en/incident/756369 Mon, 03 Nov 2025 04:25:00 -0000 https://status.virtualabs.cloud/en/incident/756369#c3f6fe5b1e709edd5527b1e646bc2242a22e9b0ab73da221d0645e86300f9b68 Earlier today, several services became unavailable due to an unexpected suspension of our main server. The issue was caused by a missed renewal deadline on our end. ### Resolution We reached an agreement with our hosting provider to restore service effective immediately. Systems are currently being brought back online, and we expect full restoration shortly. ### Root Cause The outage occurred because the renewal date for our main server was overlooked, resulting in an automatic suspension. No data loss or permanent impact has been identified. ### Preventive Measures To prevent similar incidents, we are implementing: * Automated renewal reminders and monitoring alerts for all critical services. * A secondary review process to confirm key infrastructure renewals ahead of expiration. ### Conclusion This outage was the result of a preventable human error on our side. We appreciate your patience and understanding during the downtime and apologize for the inconvenience caused. https://status.virtualabs.cloud/en/incident/756369 Mon, 03 Nov 2025 03:19:00 -0000 https://status.virtualabs.cloud/en/incident/756369#621a3da7531a684ab207a8d1af262795607a650cfac2c47ff0a33309bbc8a0fd We are currently experiencing an outage affecting several services due to an oversight with our master node server renewal. As a result, some systems are temporarily offline. Service restoration is expected by Wednesday. This incident was caused by a scheduling error on our part, and we sincerely apologize for the disruption. Thank you for your understanding and patience while we work to restore normal operations. https://status.virtualabs.cloud/en/incident/756369 Mon, 03 Nov 2025 00:52:52 -0000 https://status.virtualabs.cloud/en/incident/756369#24cbc2033d0c8ef078741806e613d049564bbec145162dcf4453570db30ed391 Virtualabs.cloud recovered. https://status.virtualabs.cloud/en/incident/756369 Mon, 03 Nov 2025 00:47:46 -0000 https://status.virtualabs.cloud/en/incident/756369#9959658d3e2c54f0a4a5bab31a5b7337de6f81e9cf7dae87ec324c6ab7613842 Virtualabs.cloud went down. https://status.virtualabs.cloud/en/incident/756369 Sun, 02 Nov 2025 19:43:45 -0000 https://status.virtualabs.cloud/en/incident/756369#155390930cf8c05f6d369929c9c5708f7d0aca287b9b577b165547a891e6181a Virtualabs.cloud recovered. https://status.virtualabs.cloud/en/incident/756369 Sun, 02 Nov 2025 19:38:13 -0000 https://status.virtualabs.cloud/en/incident/756369#52593790b3203aa834ca6aabdeaef86128b7d2eefd4686b15091f76cfb2384dd Virtualabs.cloud went down. https://status.virtualabs.cloud/en/incident/756369 Sun, 02 Nov 2025 14:08:30 -0000 https://status.virtualabs.cloud/en/incident/756369#a0afb069f1148ff8b7ac039ff3e8d984caebfb3cd2e763ba571d1409c024cb53 Storage Service and API Service - Primary went down. https://status.virtualabs.cloud/en/incident/756369 Sun, 02 Nov 2025 14:06:34 -0000 https://status.virtualabs.cloud/en/incident/756369#1360191851480d84510015880c926eb1999877e7df213919aeb2925741bd4ca8 Database Service went down. https://status.virtualabs.cloud/en/incident/756369 Sun, 02 Nov 2025 14:06:23 -0000 https://status.virtualabs.cloud/en/incident/756369#3186acd8b181a37968016b908b76bcbf36f325865dd398d398835b3d5d35e1b3 API Service - Telemetry, groupsync.network, and groupsync.link went down. https://status.virtualabs.cloud/en/incident/756369 Sun, 02 Nov 2025 14:05:44 -0000 https://status.virtualabs.cloud/en/incident/756369#4f8d9694ea46d2014bf273fe06cc6b0e6a44617c2efc5c9ae43f4cc79a70290d GroupSync - Red Worker, GroupSync - Neo Worker, and GSLink - Public Discord Bot went down. https://status.virtualabs.cloud/en/incident/754593 Thu, 30 Oct 2025 17:00:27 -0000 https://status.virtualabs.cloud/en/incident/754593#f0254c4c29a8048bec3730ac191b7a3b720b5baeba259b7e38ede781f8c779b9 Maintenance completed https://status.virtualabs.cloud/en/incident/754685 Thu, 30 Oct 2025 17:00:12 -0000 https://status.virtualabs.cloud/en/incident/754685#6dc9e922f387598f4b19c801fd6588d8d4421b4d0820b977634536151712cfbd VRChat is currently experiencing a full service outage during this period. As both GSLink and GroupSync rely on VRChat’s services, they will also be unavailable throughout this time. We are using this downtime to perform updates and improvements to both GSLink and GroupSync systems. Services will automatically resume once VRChat returns to normal operation. https://status.virtualabs.cloud/en/incident/754593 Thu, 30 Oct 2025 14:49:38 -0000 https://status.virtualabs.cloud/en/incident/754593#e8ddbde3bd1bb2d22a11923ba09941218381ea16b3d7b10b6e5fd0ad2ce9d098 No Services will be impacted, this maintenance is solely to test our reporting tools across different services! Maintenance Update: Our scheduled maintenance is currently in progress as we test our notification and status systems. This maintenance began at 05:49 PM CEST and is expected to continue until 08:49 PM CEST. This is a planned test, and no service interruptions are expected.