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Downtime

Database Service, API Service - Primary, and 6 other services are down

Dec 23 at 03:47am EET
Affected services
Database Service
Web & Mail Service
API Service - Primary
API Service - Telemetry
GroupSync - Red Worker
GroupSync - Neo Worker
GSLink - Public Discord Bot
Virtualabs.cloud
groupsync.network
groupsync.link

Resolved
Dec 23 at 03:56am EET

Services are back up and running, we will keep monitoring system stability for now to ensure that the ongoing Maintenance does not affect us any further!

Updated
Dec 23 at 03:50am EET

Database Service went down.

Updated
Dec 23 at 03:49am EET

API Service - Telemetry went down and groupsync.link recovered.

Updated
Dec 23 at 03:49am EET

GSLink - Public Discord Bot and groupsync.network went down.

Updated
Dec 23 at 03:49am EET

API Service - Primary, GroupSync - Red Worker, and GroupSync - Neo Worker went down.

Updated
Dec 23 at 03:48am EET

We have just received a notification that our upstream provider accidentally restarted some of our nodes during some planned maintenance. Services are currently coming back online, we're closely monitoring the situation and are working with them to put steps in place to avoid this in the future!

Created
Dec 23 at 03:47am EET

groupsync.link went down.